CRM – Business Process Design
Welcome to the Business Process Age! Every CEO of a successful enterprise knows that the basis for any major management innovation and business expansion is a skillful transformation of business processes that drive sales and performance. Such a transformation is possible only by employing the right business process technology.
CRM workflow management solutions allow you to overcome these hurdles and give you a competitive advantage.
Business Process is the backbone of the technology
Business processes are the backbone of the technology platform and whether you are deciding to apply some innovation or changing the user interface, there is no need for costly programming. All that is required is to update the business process model and new features will be implemented in the BPM system. Therefore, there is no need to rebuild your marketing, sales and service processes every time a requirement changes. The process should be seamless.
Applications that are based on the BPM platform provide a complete set of tools for business process management, including instruments for process design, execution, monitoring and analysis.
Best in class BPM platforms are based on the BPMN standard. This guarantees that diagrams of processes are easy for everyone to comprehend – from the business analysts that develops the workflows as well as the technical staff that implements this logic to the end user that will work with the process. BPM platforms are a great money saver because it can reduce costs on system customization, legacy integration and process management.
There are many solutions that are already built on this BPMN platform, e.g. a CRM Systems or Application Software for managing marketing, sales and service across many industries that will drive sales and achieve your desired ROI.